GRI Indicator

Indicator description

Impact Boundary

Nielsen Response

GRI 101 and 102: GENERAL DISCLOSURES (2016)
GRI 101 Foundation This report has been prepared in accordance with the GRI Standards: Core option. Information about all of our material topics, boundaries and our reporting principles can be found in Our Report and our non-financial materiality assessment.
GRI 102-1 Name of the organization Nielsen
GRI 102-2 Activities, brands, products and services Comprehensive information about our business, products and services is included in the Who We Are, What We Do section and our value creation modelThere are no banned products or services.
GRI 102-3 Location of headquarters New York and the United Kingdom
GRI 102-4 Location of operations Nielsen operates in more than 100 countries around the world. In terms of significant operations, Nielsen maintains Nielsen Operations Centers in Mexico, Poland and Malaysia.
GRI 102-5 Ownership and legal form Nielsen is a public company, traded on the New York Stock Exchange (NYSE).
GRI 102-6 Markets served Given the global nature of our client base, our geographic presence maps against the markets we serve. More information about the sectors and clients we serve is included in the Who We Are, What We Do section and our value creation model.
GRI 102-7 Scale of the organization All information related to this indicator, including total number of employees, operations, net sales, and products and services is included in our 10-K (pages 14, 63-125) and in the Relevant Financial Information section in the Appendix.
GRI 102-8 Information on employees and other workers A significant portion of our activities are not performed by non-employees. Our workforce data includes detailed information about our employee profile.
GRI 102-9 Supply chain A comprehensive description of our supply chain can be found in the Supply Chain section of this report.
GRI 102-10 Significant changes to the organization and its supply chain Since the publication of our last Nielsen Global Responsibility Report in May 2016, and as part of our Path to 2020, we have opened Nielsen Operations Centers in Mexico, Poland and Malaysia. The most detailed information about any acquisitions and divestitures during 2016 and 2017 can be found in our 10-K filing (e.g., page 31); these are all publicly available on our Investor Relations website.
GRI 102-11 Precautionary Principle or approach Consistent with the precautionary principle, we advocate a risk-based approach to our operations through our extensive management systems. The Risk Management section of this report goes into detail about how we manage risk across our organization.
GRI 102-12 External initiatives A representative list of the industry associations we are affiliated with can be found in the Appendix for this report.
GRI 102-13 Membership of associations A representative list of the industry associations we are affiliated with can be found in the Appendix for this report.
GRI 102-14 Statement from senior decision-maker Please see two leadership statements in this report related to our corporate responsibility and sustainability strategy: the Message from Mitch and the Message from Crystal.
GRI 102-15 Key impacts, risks and opportunities A description of our key impacts, risks and opportunities can be found throughout the Our Company section of this report, specifically in the Risk Management, Governance, Supply Chain, Global Responsibility & Sustainability Strategy and Stakeholder Engagement sections, as well as in our most recent non-financial materiality assessment. Risks are also detailed in our most recent 10-K in the Risk Factors section, starting on page 15.
GRI 102-16 Values, principles, standards and norms of behavior A description of our values, principles, standards and norms of behavior can be found throughout the Our Company section of this report (e.g., GovernanceCompliance & Integrity, Data Privacy, Supply Chain), as well as in our value creation model and the Message from Mitch.
GRI 102-17 Mechanisms for advice and concerns about ethics Our Speak Up helpline is a resource open to anyone who wishes to report an ethical concern or integrity issue. Multiple options are available for speaking up, including telephone numbers and email addresses. Details can be found in the Compliance & Integrity section of this report and in our Nielsen Code of Conduct.
GRI 102-18 Governance structure The highest governing body of our organization is the Nielsen Board of Directors, consisting of independent directors. More information can be found in the Governance section of this report and in our Proxy (pages 9-15).
GRI 102-19 Delegating authority As described in the Governance section of this report, we have a multi-layered approach to governance of environmental, social and governance (ESG) topics that includes the Nomination & Corporate Governance Committee of our Board, our Global Responsibility & Sustainability team, and various leaders and functional teams across our global organization.
GRI 102-20 Executive-level responsibility for economic, environmental and social topics As described in the Governance section of this report, the executive position responsible for economic, environmental and social topics is responsible for our Global Responsibility & Sustainability strategy, reporting directly to our Chief Legal and Human Resources Officers.
GRI 102-21 Consulting stakeholders on economic, environmental and social topics The Stakeholder Engagement section of this report details our ongoing processes for engaging with internal and external stakeholders on ESG topics.
GRI 102-22 Composition of the highest governance body and its committees Detailed information about the composition of our Board of Directors and its committees can be found in the Governance section of this report and in our Proxy (pages 9-15).
GRI 102-23 Chair of the highest governance body Our CEO and Board chair roles are separate.
GRI 102-24 Nominating and selecting the highest governance body This is fully described in the charter for our Nomination & Corporate Governance Committee of our Board.
GRI 102-25 Conflicts of interest Information regarding processes for the Board to ensure conflicts of interest are avoided and managed is detailed in our Proxy (page 21).
GRI 102-31 Review of economic, environmental and social topics We present updates regarding our Global Responsibility & Sustainability strategy to the Nomination & Corporate Governance Committee of our Board of Directors at least once per year.
GRI 102-32 Highest governance body’s role in sustainability reporting The Nomination & Corporate Governance Committee of our Board reviews the company’s policies, practices and positions relating to corporate citizenship and sustainability. As such, the committee oversees corporate social responsibility, environmental quality, climate change and diversity and inclusion, among other ESG areas. The Board does not directly approve this Global Responsibility Report or other ESG reporting.
GRI 102-35 Remuneration policies Details regarding remuneration policies for our Board and senior executives are included in our Proxy (pages 31-58 and 73-75).
GRI 102-38 Annual total compensation ratio The ratio of the annual total compensation for our CEO to the median annual total compensation of all employees is included in our Proxy (pages 69-70).
GRI 102-40 List of stakeholder groups A full description of this is included in the Stakeholder Engagement section of this report and in our non-financial materiality assessment.
GRI 102-41 Collective bargaining agreements Approximately 30% of Nielsen employees globally are covered by collective bargaining agreements and/or local works councils.
GRI 102-42 Identifying and selecting stakeholders A full description of this is included in the Stakeholder Engagement section of this report and in our non-financial materiality assessment.
GRI 102-43 Approach to stakeholder engagement A full description of this is included in the Stakeholder Engagement section of this report and in our non-financial materiality assessment.
GRI 102-44 Key topics and concerns raised A full description of this is included in the Stakeholder Engagement section of this report and in our non-financial materiality assessment.
GRI 102-45 Entities included in the consolidated financial statements A full and complete list of all entities included within Nielsen’s financial statements can be found in our most recent 10-K as part of Exhibit 21.1, available on our Investor Relations website.
GRI 102-46 Defining report content and topic boundaries A full explanation of this can be found in the introduction to Our Report and in our non-financial materiality assessment.
GRI 102-47 List of material topics A full description of this is included in the Our Company section of this report and in our non-financial materiality assessment.
GRI 102-48 Restatements of information Not applicable
GRI 102-49 Changes in reporting Not applicable
GRI 102-50 Reporting period 2016 and 2017
GRI 102-51 Date of most recent report May 2016
GRI 102-52 Reporting cycle Nielsen publishes a Global Responsibility Report once every two years; we also publish a non-financial materiality assessment in the intervening years. This approach allows us to engage with stakeholders and provide additional transparency by stretching our reporting cycle to accommodate at least one new environmental, social and governance (ESG)-related disclosure per year. We published our first non-financial materiality assessment in 2015 and then again in 2017, while our first Global Responsibility Report published in 2016.
GRI 102-53 Contact point for questions regarding the report globalresponsibilitysustainability@nielsen.com
GRI 102-54 Claims of reporting in accordance with the GRI Standards This report has been prepared in accordance with the GRI Standards: Core option.
GRI 102-56 External assurance We have not sought external assurance for this report. Our Appendix includes external verification statements for our environmental sustainability data for Scopes 1, 2 and 3.
GRI 201: ECONOMIC PERFORMANCE (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the How We Stay Resilient in an Era of Change and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the How We Stay Resilient in an Era of Change, the Global Responsibility & Sustainability Strategy and the Governance subsections within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the How We Stay Resilient in an Era of Change, the Global Responsibility & Sustainability Strategy and the Governance subsections within the Our Company section of this report.
GRI 201-1 Direct economic value generated and distributed The most complete information about this can be found in the Financial Statements and Supplementary Data section in our most recent 10-K, starting on page 62. Information about this is also included in the Relevant Financial Information section in the Appendix of this report.
GRI 201-2 Financial implications and other risks and opportunities due to climate change We continue to investigate the financial implications of climate change and other related risks and opportunities through a variety of mechanisms, including our Enterprise Risk Management (ERM) process, and by connecting ESG impacts with regular Finance-focused updates on business objectives. More information about our understanding of the effects of climate change on our business–and our strategic approach to mitigating these risks–can be found in Our World, particularly the section detailing our climate risk assessment findings.
GRI 203: INDIRECT ECONOMIC IMPACTS (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the How We Stay Resilient in an Era of Change and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment. More information is also included throughout the Our World section of this report.
GRI 103-2 The management approach and its components Refer to the How We Stay Resilient in an Era of Change, the Global Responsibility & Sustainability Strategy and the Governance subsections within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the How We Stay Resilient in an Era of Change, the Global Responsibility & Sustainability Strategy and the Governance subsections within the Our Company section of this report.
GRI 203-2 Significant indirect economic impacts These include but are not limited to areas such as: monetary and in-kind donations and contributions; supplier spending, including our spending with diverse suppliers; and our supply chain impacts, including through impact hiring and other direct and indirect employment practices. These impacts are detailed throughout the sections dedicated to Supply Chain and Our Approach within Our World.
GRI 204: PROCUREMENT PRACTICES (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 204-1 Proportion of spending on local suppliers Information about our spend with diverse and local suppliers, including about our “Buy Local, Grow Global” campaign, can be found in the Supply Chain section of this report. Areas and locations that are defined as “significant locations of operation” are identified based on a mix of factors, including but not limited to our client presence and location of larger office hubs. While we do not currently have comprehensive data regarding purchases made through local suppliers, we have identified this as a metric to prioritize in 2018.
GRI 205: ANTI-CORRUPTION (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Compliance & Integrity and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Compliance & Integrity and Governance subsections within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Compliance & Integrity and Governance subsections within the Our Company section of this report.
GRI 205-1 Operations assessed for risks related to corruption Detailed information about how we audit and assess risks related to corruption and other areas across our global operations is included in the Risk Management section of this report.
GRI 205-2 Communication and training about anti-corruption policies and procedures Detailed information about how we communicate and train our associates on anti-corruption policies and procedures can be found in the Compliance & Integrity section of this report. Similar information for how we engage with our suppliers around anti-corruption can be found in the Supply Chain section of this report. While the Board of Directors is responsible for approving the Code of Conduct, and the Audit Committee of the Board oversees the Compliance & Integrity program generally, the Board does not receive specific anti-corruption training.
GRI 205-3 Confirmed incidents of corruption and actions taken Whether an incident is a confirmed case of corruption involves legal determinations and privileged and confidential legal advice. In 2016 and 2017, we had no fines associated with any sort of corruption or issue of professional integrity or duty of care.
GRI 206: ANTI-COMPETITIVE BEHAVIOR (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Refer to the Compliance & Integrity and Intellectual Property subsections of this report, as well as the Global Responsibility & Sustainability Strategy subsection within the Our Company section and our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Compliance & Integrity, Governance and Intellectual Property subsections within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Compliance & Integrity, Governance and Intellectual Property subsections within the Our Company section of this report.
GRI 206-1 Legal actions for anti-competitive behavior, anti-trust and monopoly practices In 2016 and 2017, no anti-trust related legal actions or investigations were initiated. Note that Nielsen has always required employees to comply with competition laws. Our recent update to our Code of Conduct includes two pages on “Competing Fairly” written in a clear and accessible manner to ensure employees understand their obligations. We have trained associates periodically on competition law compliance and intend to do further training in 2018.
GRI 302: ENERGY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Our Approach, Green Team and Energy Use subsections within the Our World section of this report, as well as the Global Responsibility & Sustainability Strategy subsection within Our Company and our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our Approach, Green Team and Energy Use subsections within the Our World section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Our Approach, Green Team and Energy Use subsections within the Our World section of this report.
GRI 302-1 Energy consumption within the organization This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 302-3 Energy intensity This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 302-4 Reduction of energy consumption This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 303: WATER (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside of the organization Refer to the Our Approach and Water Use in our Data Centers (within Nielsen Greensubsections within the Our World section of this report, as well as the Global Responsibility & Sustainability Strategy subsection within Our Company and our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our Approach and Water Use in our Data Centers (within Nielsen Greensubsections within the Our World section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Our Approach and Water Use in our Data Centers (within Nielsen Greensubsections within the Our World section of this report.
GRI 303-3 Water recycled and reused While water is not one of our most material environmental sustainability areas, we recognize the importance of conserving our global water supply and our obligation to do our small part in this effort. We do not yet have data related to the total volume of water recycled and reused by our organization globally, but we will continue to investigate the feasibility of this going forward.
GRI 305: EMISSIONS (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Our Approach and Environmental Sustainability Data subsections within the Our World section of this report, as well as the Global Responsibility & Sustainability Strategy subsection within Our Company and our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our Approach and Environmental Sustainability Data subsections within the Our World section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Our Approach and Environmental Sustainability Data subsections within the Our World section of this report.
GRI 305-1 Direct (Scope 1) GHG emissions This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 305-2 Energy indirect (Scope 2) GHG emissions This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 305-3 Other indirect (Scope 3) GHG emissions This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 305-4 GHG emission intensity This information can be found in the section dedicated to environmental sustainability data within Our World.
GRI 305-5 Reduction of GHG emissions While we have not yet established our full global baseline (we aim to have all regions covered in 2019, with calendar year 2018 data collected), our data center initiatives and e-waste recycling efforts demonstrate GHG reductions.
GRI 305-7 Nitrogen oxides (NOx), sulfur oxides (SOx) and other significant air emissions We do not have this data available.
GRI 307: ENVIRONMENTAL COMPLIANCE (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Nielsen Green subsection within the Our World section of this report, as well as the Global Responsibility & Sustainability Strategy subsection within Our Company and our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Nielsen Green subsection within the Our World section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Nielsen Green subsection within the Our World section of this report.
GRI 307-1 Non-compliance with environmental laws and regulations In 2016 and 2017 we had no instances of non-compliance with environmental laws or regulations.
GRI 308: SUPPLIER ENVIRONMENTAL ASSESSMENT (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 308-1 New suppliers that were screened using environmental criteria As detailed in the Supply Chain section of this report, through our Global Procurement team, we seek to manage our supply chain in an ethical, legal and socially responsible manner. We solicit supplier diversity and sustainability information during the request for proposal process for new suppliers. And since January 2015, our standard contract terms obligate 100% of our suppliers to abide by the Nielsen Supplier Code of Conduct, which is available in 12 languages and conveys our expectations in areas such as human rights, health and safety, environmental management, ethics and more. In 2017, 82 suppliers complied with our request to complete environmental, social and governance assessments, up from 54 in 2016.
GRI 308-2 Negative environmental impacts in the supply chain and actions taken This information is included in detail in the Supply Chain section of this report.
GRI 401: EMPLOYMENT (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Our People section of this report, and the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Our People section of this report.
GRI 401-1 New employee hires and employee turnover This information is covered in the Workforce Data subsection within Our People in this report.
GRI 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees In the U.S., employees who work 35 hours per week qualify for full-time benefits.
GRI 401-3 Parental leave These benefits are detailed in the Employee Well-Being subsection of Our People.
GRI 402: LABOR/MANAGEMENT RELATIONS (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Our People section of this report, and the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Our People section of this report.
GRI 402-1 Minimum notice periods regarding operational changes Local laws vary, but best practice is to give the legally mandated notice, or 30 days, whichever is the most generous notice period.
GRI 403: OCCUPATIONAL HEALTH AND SAFETY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Refer to the Occupational Safety subsection within the Our People section of this report, and the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Occupational Safety subsection within the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Occupational Safety subsection within the Our People section of this report.
GRI 403-1 Workers’ representation in formal joint management–worker health and safety committees Given the nature of our organization, we do not have formal joint management–worker health and safety committees. However, we do take care to address any relevant health and safety issues with employee input, if and as needed. An example of this in the context of our field operations is the safety committee we have for our Television Audience Measurement Operations in the U.S. Additional information about our approach to health and safety issues, and how we engage employees around the world, is detailed in the Occupational Safety subsection in Our People.
GRI 403-2 Types of injury and rates of injury, occupational diseases, lost days and absenteeism, and number of work-related fatalities Our workforce is predominantly based in offices, where occupational safety issues are minimal. However, we do have a significant population of field associates who recruit and maintain research panelists, visit retail stores for inventory tracking and service Nielsen equipment. These associates are critical to our success as a company, and we strive to ensure that they stay safe on the job. The most common health and safety issues they face are slip-and-fall injuries and traffic accidents. More information is detailed in the Occupational Safety subsection in Our People.
GRI 403-3 Workers with high incidence or high risk of diseases related to their occupation This is not applicable given the nature of our business.
GRI 403-4 Health and safety topics covered in formal agreements with trade unions This is not applicable given the nature of our business. However, if and as needed, we would include health and safety topics within union agreements.
GRI 404: TRAINING AND EDUCATION (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Refer to the Training & Education subsection within the Our People section of this report, and the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Training & Education subsection within the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Training & Education subsection within the Our People section of this report.
GRI 404-1 Average hours of training per year per employee This information is covered in the Workforce Data subsection within the Our People section of this report.
GRI 404-2 Programs for upgrading employee skills and transition assistance programs This information is covered in the Training & Education subsection within the Our People section of this report.
GRI 404-3 Percentage of employees receiving regular performance and career development reviews 100% of employees have access to career development resources. More information about our approach to regular performance and career development reviews is covered within the Our People section of this report.
GRI 405: DIVERSITY AND EQUAL OPPORTUNITY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report. Also refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report.
GRI 405-1 Diversity of governance bodies and employees This information is covered in a number of subsections within this report: Workforce Data; Diversity & Inclusion; and Governance.
GRI 405-2 Ratio of basic salary and remuneration of women to men This information is covered in the Labor Practices & Compensation subsection within the Our People section of this report. We have also provided this information through a U.K.-specific disclosure.
GRI 406: NON-DISCRIMINATION (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report. Also refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Diversity & Inclusion subsection within the Our Company section of this report, as well as the Onboarding and Talent Development & Review subsections within the Our People section of this report.
GRI 406-1 Incidents of discrimination and corrective actions taken We encourage all associates to report any and all concerns through our anonymous and confidential Speak Up helpline. We provide a number of different mechanisms through which employees and others can report claims, as explained in detail in our Code of Conduct.
GRI 407: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Labor Practices & Compensation subsection within the Our People section, and the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Labor Practices & Compensation subsection within the Our People section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Labor Practices & Compensation subsection within the Our People section of this report.
GRI 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk We have not identified any operations or suppliers where workers’ rights to exercise freedom of association or collective bargaining may be violated or at risk. Our ongoing efforts to monitor these areas in particular are detailed throughout the Our Company and Our People sections of this report.
GRI 408: CHILD LABOR (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 408-1 Operations and suppliers at significant risk for incidents of child labor We have not identified any operations or suppliers where there are risks of child labor. We do note the generally more heightened risk of this in manufacturing suppliers in Asia. Our ongoing efforts to monitor this area are detailed in the Supply Chain subsection within the Our Company section of this report, in our Supplier Code of Conduct and in our global human rights guidelines.
GRI 409: FORCED OR COMPULSORY LABOR (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor We have not identified any operations or suppliers where there are risks of forced or compulsory labor. We do note the generally more heightened risk of this in manufacturing suppliers in Asia. Our ongoing efforts to monitor this area is detailed in the Supply Chain subsection within the Our Company section of this report, in our Supplier Code of Conduct and in our global human rights guidelines.
GRI 412: HUMAN RIGHTS ASSESSMENT (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain, Human Rights and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain and Human Rights subsections within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain and Human Rights subsections within the Our Company section of this report.
GRI 412-1 Operations that have been subject to human rights reviews or impact assessments This information is detailed in the Risk Management section of this report.
GRI 412-2 Employee training on human rights policies or procedures We do not offer specific training regarding human rights at this time; however, this is something we expect to explore in 2018 and beyond. Related to this, as of 2018, all employees are required to complete Code of Conduct training.
GRI 412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening Human rights is included as a component in our Supplier Code of Conduct, which 100% of our suppliers are required to adhere to. Additionally, we have incorporated environmental, social and governance (ESG)-related risks within our standard due diligence questionnaire for potential acquisitions. More information can be found in the Human Rights subsection within the Supply Chain section of this report.
GRI 413: LOCAL COMMUNITIES (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to both the Our Approach subsection within Our World and the Who We Are, What We Do subsection within Our Company. Also refer to the Global Responsibility & Sustainability Strategy and the Stakeholder Engagement subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to both the Our Approach subsection within Our World and the Who We Are, What We Do subsection within Our Company.
GRI 103-3 Evaluation of the management approach Refer to both the Our Approach subsection within Our World and the Who We Are, What We Do subsection within Our Company.
GRI 413-1 Operations with local community engagement, impact assessments and development programs Since Nielsen does not have factories or large operational facilities, nor do our operations require large amounts of land or resources from the communities in which we operate, our local community impacts are more limited. But we do actively seek to engage with the communities in which we operate to understand their needs and concerns and to make positive contributions to our communities. Relevant information is shared in both the Labor Practices & Compensation subsection within Our People (relating to engagement with works councils) and the Nielsen Cares subsection within Our World (relating to community engagement through volunteerism). Also refer to the Stakeholder Engagement subsection within Our Company, as well as Our Approach within Our World.
GRI 413-2 Operations with significant actual and potential negative impacts on local communities Since Nielsen does not have factories or large operational facilities, nor do our operations require large amounts of land or resources from the communities in which we operate, our local community impacts are more limited. For that reason, this indicator is not applicable. But we do actively seek to engage with the communities in which we operate to understand their needs and concerns and to make positive contributions to our communities. Relevant information is shared in both the Labor Practices & Compensation subsection within Our People (relating to engagement with works councils) and the Nielsen Cares subsection within Our World (relating to community engagement through volunteerism). Also refer to the Stakeholder Engagement subsection within Our Company, as well as Our Approach within Our World.
GRI 414: SUPPLIER SOCIAL ASSESSMENT (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Supply Chain and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Supply Chain subsection within the Our Company section of this report.
GRI 414-1 New suppliers that were screened using social criteria As detailed in the Supply Chain subsection within the Our Company section of this report, through our Global Procurement team, we seek to manage our supply chain in an ethical, legal and socially responsible manner. We solicit supplier diversity and sustainability information during the request for proposal process for new suppliers. And since January 2015, our standard contract terms obligate 100% of our suppliers to abide by the Nielsen Supplier Code of Conduct, which is available in 12 languages and conveys our expectations in areas such as human rights, health and safety, environmental management, ethics and more. In 2017, 82 suppliers complied with our request to complete environmental, social and governance assessments, up from 54 in 2016.
GRI 414-2 Negative social impacts in the supply chain and actions taken As detailed in the Supply Chain subsection within the Our Company section of this report, through our Global Procurement team, we seek to manage our supply chain in an ethical, legal and socially responsible manner. We solicit supplier diversity and sustainability information during the request for proposal process for new suppliers. And since January 2015, our standard contract terms obligate 100% of our suppliers to abide by the Nielsen Supplier Code of Conduct, which is available in 12 languages and conveys our expectations in areas such as human rights, health and safety, environmental management, ethics and more. In 2017, 82 suppliers complied with our request to complete environmental, social and governance assessments, up from 54 in 2016.
GRI 415: PUBLIC POLICY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Public Policy & Government Relations and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment. Also refer to the Additional Public Policy & Government Relations Information subsection within the Appendix.
GRI 103-2 The management approach and its components Refer to the Public Policy & Government Relations subsection within the Our Company section of this report. Also refer to the Additional Public Policy & Government Relations Information subsection within the Appendix.
GRI 103-3 Evaluation of the management approach Refer to the Public Policy & Government Relations subsection within the Our Company section of this report. Also refer to the Additional Public Policy & Government Relations Information subsection within the Appendix.
GRI 415-1 Political contributions Information about this is included in the Public Policy & Government Relations subsection within the Our Company section of this report, as well as in the Appendix.
GRI 416: CUSTOMER HEALTH & SAFETY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-3 Evaluation of the management approach Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 416-1 Assessment of the health and safety impacts of product and service categories Not material. This is not applicable given the professional services nature of our business.
GRI 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services Not material. This is not applicable given the professional services nature of our business. We have had no incidents of non-compliance in this area.
GRI 417: MARKETING AND LABELING (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-3 Evaluation of the management approach Not material. For information about why this is not material, refer to the Global Responsibility & Sustainability Strategy subsection within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 417-1 Requirements for product and service information and labeling Not material. This is not applicable given the professional services nature of our business.
GRI 417-2 Incidents of non-compliance concerning product and service information and labeling Not material. This is not applicable given the professional services nature of our business. We have had no incidents of non-compliance in this area.
GRI 417-3 Incidents of non-compliance concerning marketing communications Not material. We have had no incidents of non-compliance in this area.
GRI 418: CUSTOMER PRIVACY (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Data Privacy, Security & Integrity and the Global Responsibility & Sustainability Strategy subsections within the Our Company section of this report, as well as our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Data Privacy, Security & Integrity subsection within the Our Company section of this report.
GRI 103-3 Evaluation of the management approach Refer to the Data Privacy, Security & Integrity subsection within the Our Company section of this report.
GRI 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data In 2016 and 2017 Nielsen received a small number of complaints, all of which were either unsubstantiated or resolved directly with data subjects to their satisfaction.
GRI 419: SOCIOECONOMIC COMPLIANCE (2016)
GRI 103-1 Explanation of the material topic and its Boundaries Inside and outside the organization Refer to the Our Company section of this report, including the Global Responsibility & Sustainability Strategy subsection, as well as the Our World section. Also refer to our non-financial materiality assessment.
GRI 103-2 The management approach and its components Refer to the Our Company section of this report, including the Global Responsibility & Sustainability Strategy subsection, as well as the Our World section.
GRI 103-3 Evaluation of the management approach Refer to the Our Company section of this report, including the Global Responsibility & Sustainability Strategy subsection, as well as the Our World section.
GRI 419-1 Non-compliance with laws and regulations in the social and economic area We have had no incidents of non-compliance in this area.
Non-GRI Material Issue: FUTURE-FOCUSED LEADERSHIP AND INNOVATION
GRI 103-1 Explanation of the material topic and its Boundaries Inside the organization Future-focused leadership and innovation is one of our top material issues as a company, as identified in our most recent non-financial materiality assessment. Innovation is critical to ensuring our products and services remain useful to our clients. Our value creation model also details how a future-focused orientation and innovation are critical to our business.
GRI 103-2 The management approach and its components Future-focused leadership and innovation is one of our top material issues as a company, as identified in our most recent non-financial materiality assessment. Innovation is critical to ensuring our products and services remain useful to our clients. Our value creation model also details how a future-focused orientation and innovation are critical to our business.
GRI 103-3 Evaluation of the management approach Future-focused leadership and innovation is one of our top material issues as a company, as identified in our most recent non-financial materiality assessment. Innovation is critical to ensuring our products and services remain useful to our clients. Our value creation model also details how a future-focused orientation and innovation are critical to our business.